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FAQ

What forms of payment do you accept?

  • We accept all major credit cards, and Paypal for online purchases.
  • We also accept cash in our store.
  • We do not accept checks at this time.

When I will I receive my online purchase?

  • We ship promptly (packaged with great care!) via US Postal Service, UPS, or FedEx.
  • Please allow for the possibility of Covid-19 related shipping delays once your item is in transit, but you may typically expect your package within 5 days.
  • Most locations within the US ship from our doorstep to your in 2-3 business days.

Do you ship internationally?

Yes we do! 

  • Worldwide shipping is $25.00 for orders totaling under $100.
  • Worldwide shipping is $50 for orders totaling over $100.

Will you hold something for me to purchase in person at your store?

  • Because many of the items we sell are limited in quantity, we are unable to place items on hold.
  • You may, however, purchase the item online! We offer shipping within the United States, or you can select the 'Pick up in store' option at checkout.  
  • By ordering online, you can be sure to get the items you seek!

What is your return policy?

  • You may return items within 14 days of purchase, as long as the packaging has not been opened.
  • If you purchased online and need to return a product, please contact us.

I can't find the item I'm looking for... can you get it?

  • We are happy to help you!
  • Some products we sell in store are not listed online, and we can also special order many items.
  • Please contact us by email, social media, or telephone. 

Do you take pre-orders?

Yes! We offer pre-orders on many items and product lines, especially action figures.

  • Most items are purchased in full at time of pre-order.
  • For certain higher value items, there may be a 20% deposit with the remaining balance paid in full before the items are received at the store. Please reach out to us with any questions.

Check out our online shop 'Pre-Orders' sections to see what you can order. Please contact us by phone, email, or in person with any questions or to ask about other items.

Have More Questions?

 If you still have questions, please reach out us! We are happy to help!