Shipping policy

As fans ourselves, we understand that fast shipping and careful packaging of your items is of incredible importance!

Prompt and careful shipping of your items is our highest priority.  None of us ever want to receive a damaged item — we're honored to be trusted with your purchase, and we take huge pride in doing everything we can to protect both your package itself and the product within.  

Nearly all of our items ship within 1 business day — And whenever possible, your order is shipped on the same day as your purchase!

• You will receive an email notification with tracking when your order has shipped.

Domestic Shipping & Free Domestic Shipping:

• We offer Free Shipping for most purchases of $50 or more.
• Orders with a purchase total below $50 will be charged for shipping at the time of purchase.
• Shipping Surcharges apply to certain large or more fragile items. 
  

Other Questions:
We are happy to help! Please reach out to us through email with any questions at: info@MyCollectorsOutpost.com

International Shipping: 
We are located in the United States. We love providing our items to customers around the world, and we are continually expanding the number of countries to which we offer International shipping. We carefully handle and package all of our items for the best shipping experience. 

For a list of the current countries for which we offer International Shipping, please see below.

NOTE: Any purchase made through our online store will include only the purchase cost of the item as well as our shipping and handling charge. As the receiver of your item, you are responsible for paying any import duties, customs fees, taxes, or other import charges.  Any import-related fees are determined by the applicable Customs and Border Services agency in the country of import and will be billed directly from Customs to the receiver of the item.

If you have any questions about a country's import process or customs charges,  we always strongly advise you to contact the proper import authorities within your relevant country.

Current Countries to which we offer International Shipping:

• Canada
• Mexico
• Australia
  
  
• In addition, we also ship to APO addresses, as well as recognized US territories, possessions, or freely associated states

Duties, Taxes, or Additional Import Charges:
In all cases, the person in the receiving country is responsible for paying any applicable sales tax or other fees determined by their country once their item has been received and processed by Customs in their country.

As the receiver of your item, you are responsible for paying any import duties, customs fees, sales taxes, or any other related charges.  Any import-related fees are determined by the applicable Customs and Border Services agency in the country of import and charged to the customer at time of import. 

Note to those purchasing a gift to be shipped Internationally:
If your Collector’s Outpost order includes an item being shipped to a person in any country outside of the United States, the relevant Customs and Border Services in the receiving country must legally hold the receiver of your shipped item responsible for any applicable taxes, duties, or other import related fees at the time their package is processed through customs. 

Other Customs or Import Laws:
To the best of our knowledge, we offer international sale and shipping only for our products which are allowed to be legally purchased and imported within each country.  As the purchaser, you are responsible for making sure that your items comply with any import laws in the country to which you will be receiving your items. Please consult with the proper import authorities if you have any questions about whether a specific item will be allowed. 

About De Minimis:
Many countries do not charge additional duties or import fees for purchases that fall below the De Minimis Value agreed upon by the government of the relevant country.  If your total purchase cost is beneath the threshold for the country into which your item is being received, it is possible that your purchase may not be required to pay additional duties or import charges.

We are not responsible for any import costs and are unable to calculate any applicable taxes or fees, but we are happy to help you to the best of our ability. In order to assist you, we will maintain a list of each country’s stated De Minimis threshold.  Please note that any import costs are charged by Customs of the receiving country. We are not able to guarantee the accuracy of this list. If you have any questions about the import process or customs charges for your country of residence, we always strongly advise you to contact the proper import authorities within your relevant country.

De Minimis Value Thresholds

Australia:

• AUD $1000 

Canada:

• CAD$150.00
  

Mexico:

• USD $1000 
  
  

Other Questions:
We love bringing joy and Fandom items to our customers worldwide, and we are happy to help you to the best of our knowledge. 

Please email us with any questions at: info@MyCollectorsOutpost.com